Managed Infrastructure
Digital infrastructure to support your mission.
Hosting, patches, backups, security, uptime. We take over the cloud you already use, or set you up on infrastructure we manage ourselves. Either way, your team stops being the one paged on a Saturday night.
Trusted by public-good organizations
- City of Arlington Virginia logo
- Americares logo
- Arlington Public Schools logo
- City of Ashville logo
- Bond Dealers of America logo
- CVSA logo
- DCHS logo
- DrAxe.com logo
- George Mason University logo
- MACPAC logo
- MedPac logo
- Motorola logo
- Military Womens Memorial logo
- National Housing Conference logo
- National Industries for the Blind logo
- National Science Foundation logo
- Oliff Law llogo
- PRB logo
- SFI logo
- Wesley Seminary logo
Take over what you have
We take over the setup you already have
Your site already lives somewhere. AWS, GCP, Azure, or a legacy hosting account no one on the team wants to log into. We learn the place, take the keys, and step into the on-call rotation. No migration, no surprise rebuild. Your developers stop being the ones paged at 2am.
What it covers
Account access and audit, monitoring setup, patching and update windows, backup verification, security baseline, and a documented runbook for the environment you already have.
How we get there
We start by reading what is there. A short inventory, a focused audit, and a transition plan written down before we touch anything. By week three, your team is out of the on-call rotation and we are in it.
What it looks like
- Infrastructure audit
- Monitoring + alerts
- Backup verification
- Written runbook
Move onto managed cloud
Or we set you up on infrastructure we run ourselves.
If your current setup is no longer the right fit, or you never had a real one to begin with, we move you onto managed cloud infrastructure we run ourselves. Sensible defaults. Predictable cost. No surprise vendor bill three months in.
What it covers
Environment provisioning, DNS and TLS, CDN setup, database hosting, scheduled backups, real staging environments, and a documented migration plan from wherever you are today.
How we get there
A short migration window with a rollback plan, real staging environments, and a zero-downtime cutover. Your editors keep publishing through the move.
What it looks like
- New environment
- Migration + cutover plan
- Staging + production
- Cost forecast
Ongoing care
The quiet work that keeps a site running.
Either path lands in the same place. Someone is watching the site, patching the software, verifying the backups, and answering the email when something looks off. That someone is us. Most months you barely hear from us. That is the point.
What it covers
Security patches, dependency updates, scheduled maintenance, uptime monitoring, log review, performance checks, and a monthly summary your team can forward to leadership without rewriting.
How we get there
Weekly maintenance windows. Monthly written check-ins. A support channel that stays open. The missions your work supports do not pause for maintenance windows, so neither do we.
What it looks like
- Patch + update cadence
- 24/7 monitoring
- Monthly status report
- Direct support channel
When things go wrong
When something breaks, someone who knows your system answers.
Outages happen. A vendor pushes a breaking change on a Friday afternoon. Someone clicks the wrong thing in a CMS. When it does, you reach a team that already knows your system and can act on it right away. Critical issues get worked the moment they come in, not whenever a queue gets to them.
What it covers
Incident response, root-cause analysis, post-incident write-ups, vendor escalation, and recovery from backup when it comes to that. We own the problem until it is closed.
How we get there
Response windows tied to the severity of the issue. Critical incidents acknowledged in minutes, not hours. You always know who has it.
What it looks like
- Defined SLAs
- Incident response
- Post-incident reports
- Recovery procedures
Selected work
Digital worlds we've shaped.
A short list of recent engagements with public-good organizations, each one doing work worth supporting.
Let's talk